Hard Bounces vs Soft: What Each One Costs You
Hard and soft bounces explained in plain English, and why your sender reputation pays for every one of them.
The Brief
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Straightforward guides and updates on authentication, deliverability and overall strategy.
Hard and soft bounces explained in plain English, and why your sender reputation pays for every one of them.
Aggregate reports arrive as unreadable XML. This is a guide to parsing and understanding those files. The fields that matter and the ones to ignore, plus, what each finding means strategically.
New sending infrastructure has no reputation, which receiving servers treat with suspicion. This guide is the staged process for building reputation safely, and the mistakes that can burn it in week one.
Bigger list, more sends. That used to be the whole logic of email marketing. It no longer works like that. How to prune a list, when to do it, and why keeping dead addresses hurts you.